CURRENCY

PRIVACY POLICY

1. Introduction

Welcome to Dokuso Media privacy notice.

We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

2. PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how Dokuso Media collects and processes your personal data through your use of this website, dokuso.in, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

3. CONTROLLER

Dokuso Media is the controller and responsible for your personal data (referred to as "Dokuso", "we", "us" or "our" in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

4. CONTACT DETAILS

Our full details are:

Full name of legal entity: Dokuso Media

Email address:hello@dokuso.in

Postal address: B-24, Phase 1, Ashok Vihar, New Delhi, 110052, India.

Telephone number: +91 8377850239

5.SHARING DATA WITH THIRD PARTIES

In order to make certain services available to you, the Company may need to share your Personal Data with some of our service providers/partners. These could include IT, delivery and marketing service providers.The Company only allows its service providers/partners to handle your Personal Data when the Company has confirmed that they apply appropriate data protection and security controls. The Company also imposes contractual obligations on service providers/partners relating to data protection and security, which mean they can only use your Personal Data to provide services to the Company and to you, and for no other purposes.

This website may also include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

6. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, name of organisation.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data  includes payment card details, your bank account details (name, number and sort code), your GST Registration status / GST number if you are GST-registered.
  • Transaction Data   includes details about the delivery method, payments to and from you (including refunds) and other details of the campaign product, and other products and services you have purchased from us (including prices and currency), your clothing size and colour where you have ordered a product from us, and a timestamp of your purchase.
  • Technical Data includes internet protocol (IP) address and browser type.
  • Profile Dataincludes your password (salted / hashed), your order history, the payout / campaign currency, the history of payouts to sellers, and the history of any previous campaigns.
  • Usage Data   includes information about how you use our website, products and services, for example the history of any emails sent to users, how you arrived at the site, and your history in relation to any password changes.
  • Marketing and Communications Data   includes your preferences in receiving marketing from us and our third parties and your communication preferences, for example whether you have opted-in to receiving marketing.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

7. IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

8. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:
  • Direct interactions.You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • - search for or purchase a product or products through our website;
  • - subscribe to our services and / or set up a campaign through our website;
  • - create an account on our website or log in to your account where you already have one;
  • - upload materials, information or images to our website;
  • - participate in discussion boards or other social media functions on our site;
  • - request marketing to be sent to you;
  • - enter a competition, promotion or survey; or
  • - give us some feedback or report a problem with our website.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
  • - Technical Data from the following parties:
  • - (a) analytics providers such as Facebook and Twitter
  • - (b) (b) social media platforms such Facebook and Twitter
  • - Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

9. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

10.MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising:

11. PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.

12. OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by contacting us.

13.COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see cookie policy.

14. CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

15. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

16. HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see Request erasure below for further information.

In some circumstances you can ask us to delete your data. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

17. WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

18. TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You may also review our terms for buyer and terms for sellers.

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